NHL TV
Reviews and Complaints
***
- Bullshit
- Bologna
- Bullcrap
Preferred solution: Full refund
Don't subscribe
- Watching hockey from locations away from home
- Price is good
- Watching regular season nhl
- Not sure if this product carries playoffs
- Customer service is terrible
- Poor frame rate while streaming
Preferred solution: Let the company propose a solution
Avoid this service
Preferred solution: Full refund
This is crap run away
Let me down
In there faq they say if you cancel your subscription within 5 days they will refund you..... this is a lie.
I’m usually good for money but struggling a bit lately didn’t realise the subscription was gonna come out, so I asked them a day later to cancel it and they agreed and then I asked them if I could have a refund because I cancelled within the time period and they denied. So after three years with them this forth will be my last I will rather pay a little more for better service
- Watching hockey from locations away from home
- Watching regular season nhl
- Terrible customer service
- Deceptive ad
Preferred solution: Full refund
Don't Pay for this
- Local blackout includes a 1200 mile radious
Preferred solution: Deliver product or service ordered
Refuse refund
- Available worldwide
- Poor customer service
- Poor quality video
Preferred solution: Full refund
Look for alternatives
No way would I use this deceitful company again.
Preferred solution: Full refund
Do not buy
They stole my money
Worst service....it’s 2019 ffs
- Watching regular season nhl
- Watching hockey from locations away from home
- Hockey
- Far too many blacked out games
- Poor frame rate while streaming
- Lagging
Awful
- Sounded great in the beginning
- Blacked out way more than sdvertised
Preferred solution: Full refund
Hockey season subscription
I get the idea behind"blackouts" but the problem I have is I live in Austin, Texas and paid to watch just the Detroit Red Wings. The second game of the season is Dallas, which is nearly a three hour drive from Austin.
I could understand if the game was being played in Dallas it could be blacked out, but the game is being played in Detroit.
This game is not being played on any other Channel so that's not the problem.
Blackouts typically occur when a game is being played near your location, if it's not a sold out event to try and entice fans to pay to physically attend the game. This game is being played 1,500 miles from my location.
I have subscribed to Center Ice through DirecTV for years and NEVER had this problem.
I WILL be going back to DirecTV next year because this makes absolutely no sense at all.
Good riddance NHL.COM!!!
Can't get ahold of anyone at customer service
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They've charged me for a FULL SEASON - $180 dollars - without even asking me or letting me know! All I had signed up for was last season's playoffs for 20 bucks. That&s straight up robbery!
The exact same thing happened to me. I was not notified that my subscription would be automatically renewed.
The way I found out was looking at my credit card statement. In their rules it states you will receive a receipt.... didn't happen.
Called them and they refused to refund me. I got the last laugh however because I disputed it with credit card company and they refunded me and upheld it.