I requested a refund of the 139.96 membership the day after it was charged to my account. I checked their terms of service because I didn't remember if I could get it refunded or not. It stated within 30 days of charge it was allowed. So I emailed them and was approved...Read more
They auto-renewed me for $139.96 on 9/15/17 with any advance notice. I called immediately on 9/15/17. They act like they are doing me a favor by crediting my PayPal account in 5-7 business days. The refund process was further complicated because last year I paid be...Read more
I am a long time subscriber who lives in Asia. I recently purchased a Roku streaming stick for my TV and expected to connect to NHL.TV. However Roku is only licensed for them in the US and UK. In my country (Singapore) I can access it on my computer, phone, etc and my...Read more
Nhl Tv - Very poor service and across the board technical problems.
Not one game is accessable. Technical problems is the error message that i am receiving on all platforms ( television, tablet, and phone). No customer service staff taking calls as i have been on hold for over 1 hour trying to get this resolved. They are eager to take your money but will not deliver on their end.
Nhl Tv - HORRIFIC EXPERIENCE
App has issues all the time. NEW COMPUTER WITH 100 PLUS SPEED. No. SUPPORT on hold for 55 minutes and counting. What a ripp off
Nhl Tv - Loss of game
Loss of game. End of the first period and so far most of the second.
Nhl Tv - Outage and poor video
It’s not working - more issues - very disappointed - waste miney
I paid £22 for NHL.tv and due to ridiculous blackouts in the U.K. I have no ability to see any live hockey. How can they charge any money for that service? I can't even see a replay version of the game for 48 hrs. Not sure what I paid for exactly, other than getting...Read more
After subscribing I noticed that a lot of the games I wanted to see were still blacked out, so I canceled my subscription (after only 1 season), and requested that they delete my account. 2 years later NHL tv charges started popping up on my credit card bill - after...Read more
I had Comcast cable in my area. I've had it since we moved in this area 9 years ago, which is predominantly Philadelphia Flyer country (yuk). Being an avid die hard Washington Capitals fan, I needed a channel for my Cap games. Every year for 8 years, I subscribed to...Read more
I'll make a long story very short. I went to watch NHL.tv last Friday and could not login. Called NHL.tv and was told there was an issue with my account and it would be "escalated" for resolution. I asked to speak to a supervisor and told the same thing. After about 75...Read more
- Watching hockey from locations away from home
I didn't like
- Having account terminated without cause
This company is the biggest scam out there. You'll miss over half the games due to blackouts or just not working in general. If planning on calling tech support be ready to talk to an unskilled telemarketer who follows a problem solving program that dont work. Also...Read more
I didn't like
- Service or customer service
I paid a lot of money to watch someone else's hockey team. It makes no sense that away games are not available. When you sign up for a subscription there is no way to know what is in market -- basically nothing is available. I paid over $100 or 2 minutes worth of...Read more
Paid by moth basis to see if this would be something my wife and I would enjoy watching together. 80% of the games are blacked out (Chicago Blackhawks)!! Complete and utter waste of money and effort on our part. When I called to get a refund I was told to go take a...Read more
I didn't like
- Deceptive ad
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