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I requested a refund of the 139.96 membership the day after it was charged to my account. I checked their terms of service because I didn't remember if I could get it refunded or not. It stated within 30 days of charge it was allowed. So I emailed them and was approved...
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Anonymous
Jim

I was ripped off too. I signed up for one game last season in March when I was out of town on business. I remember canceling my account right after the game. Then I get my cre...

1.9
I liked
  • Hockey
#1111456
Reply to reviews
They auto-renewed me for $139.96 on 9/15/17 with any advance notice. I called immediately on 9/15/17. They act like they are doing me a favor by crediting my PayPal account in 5-7 business days. The refund process was further complicated because last year I paid be...
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Anonymous
Steven

Signed up for the final 10 games of the 2016-2017. One year later I'm billed for a new season even though I did not sign up for an auto renewal. I call them for a refund and r...

#1101174
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I am a long time subscriber who lives in Asia. I recently purchased a Roku streaming stick for my TV and expected to connect to NHL.TV. However Roku is only licensed for them in the US and UK. In my country (Singapore) I can access it on my computer, phone, etc and my...
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1.8
#1077138
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Nhl Tv - Very poor service and across the board technical problems.

Nhl Tv
#1121456
1.0
Details
Not one game is accessable. Technical problems is the error message that i am receiving on all platforms ( television, tablet, and phone). No customer service staff taking calls as i have been on hold for over 1 hour trying to get this resolved. They are eager to take your money but will not deliver on their end.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
Style and Design
Value for money
Warranty
Website

Nhl Tv - HORRIFIC EXPERIENCE

Nhl Tv
#1121437
App has issues all the time. NEW COMPUTER WITH 100 PLUS SPEED. No. SUPPORT on hold for 55 minutes and counting. What a ripp off
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Nhl Tv - Loss of game

Nhl Tv
#1121421
1.0
Details
Loss of game. End of the first period and so far most of the second.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Value for money
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Website

Nhl Tv - Outage and poor video

Nhl Tv
#1121420
It’s not working - more issues - very disappointed - waste miney
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I paid £22 for NHL.tv and due to ridiculous blackouts in the U.K. I have no ability to see any live hockey. How can they charge any money for that service? I can't even see a replay version of the game for 48 hrs. Not sure what I paid for exactly, other than getting...
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1.0
#1050152
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After subscribing I noticed that a lot of the games I wanted to see were still blacked out, so I canceled my subscription (after only 1 season), and requested that they delete my account. 2 years later NHL tv charges started popping up on my credit card bill - after...
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#1039042
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I had Comcast cable in my area. I've had it since we moved in this area 9 years ago, which is predominantly Philadelphia Flyer country (yuk). Being an avid die hard Washington Capitals fan, I needed a channel for my Cap games. Every year for 8 years, I subscribed to...
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rollo2016
rollo2016

Read any good books lately?

4.5
#1031717
Reply to reviews
I'll make a long story very short. I went to watch NHL.tv last Friday and could not login. Called NHL.tv and was told there was an issue with my account and it would be "escalated" for resolution. I asked to speak to a supervisor and told the same thing. After about 75...
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1.0
I liked
  • Watching hockey from locations away from home
I didn't like
  • Having account terminated without cause
#1030905
Reply to reviews

This company is the biggest scam out there. You'll miss over half the games due to blackouts or just not working in general. If planning on calling tech support be ready to talk to an unskilled telemarketer who follows a problem solving program that dont work. Also...
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1.9
I didn't like
  • Service or customer service
#1029416
Reply to reviews
I paid a lot of money to watch someone else's hockey team. It makes no sense that away games are not available. When you sign up for a subscription there is no way to know what is in market -- basically nothing is available. I paid over $100 or 2 minutes worth of...
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Anonymous
Anonymous

They claim NHL Network is a "national broadcast", just like NBCSN or NBC. That is a load of ****. NHL Network is a premium service not available nationally.

#1002930
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Paid by moth basis to see if this would be something my wife and I would enjoy watching together. 80% of the games are blacked out (Chicago Blackhawks)!! Complete and utter waste of money and effort on our part. When I called to get a refund I was told to go take a...
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Anonymous
Anonymous

They now claim that NHL Network is a "national broadcast" like NBCSN or NBC. It certainly is not. It is a premium cable service not available in all areas. Fraud!

offconsumerpissed
off***sumer***ed

Deal! You talked me into not buying NHL TV! Now I have to find something else to put at the top of my "I'd literally rather throw money out of my moving car than order that ga...

1.0
I didn't like
  • Deceptive ad
#994674
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